河北
我们曾报道，由于《宝可梦：朱/紫》游戏中存在的问题过多，这让不少玩家粉丝们都大失所望，纷纷开始在论坛呼吁退款，还有玩家在宝可梦版块分享了退款流程以及方式。
目前，有不少玩家已经退款完毕，通过任天堂的客服反馈成功推掉了《宝可梦：朱/紫》的数字版。玩家表示，只要在邮件中写明对游戏体验的不满就有机会退款成功，随后客服会询问你的电子邮件地址，以验证您的付款信息以及Switch的序列号，之后就会返还你的购买款。
不过还有玩家提醒，不论你对游戏有多么不满，对退款有多么急切也请不要对客服人员恶语相向，毕竟他们也是打工人。
退款模板（仅供参考）：
Hi there! I bought Pokemon Scarlet last night, and I played for about an hour or two and unfortunately the game runs incredibly poorly. I don’t normally reach out in these instances, but frankly I think would really appreciate a refund as I can’t see myself enjoying playing this in its current state. Would that be at all possible?
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Notice: The content above (including the pictures and videos if any) is uploaded and posted by a user of NetEase Hao, which is a social media platform and only provides information storage services.
